We create custom AI Agents and Automations for your business that allows you to stay ahead and get more done by transforming key areas and roles such as customer service, lead generation, knowledge management, training and productivity.
We all have those manual everyday tasks that we or our team members have to complete such as responding to customer emails, answering questions, providing support as well as preparing reports and presentations.
Whether it’s getting more leads, responding to frequently asked questions or helping your team provide support, your custom AI Agent can work 24/7 to help you find the answers you need, automate daily tasks to make running your businessÂ
The Customer Support Chatbot is designed to help answer questions that visitors have on your website. It’s deployed as a custom chat widget on your homepage or any webpage you want such as a customer support page.Â
Your agent will have access to all of the customer support documents your team uses to answer questions, resolve issues and help customers find what they are looking for.
Your agent will have a custom knowledge base that contains all the documents and information that you want to make available. This can be PDFs and Word documents, meeting notes/transcripts, training manuals, pricing sheets, excel spreadsheets and even notion pages.
The agent will then use this knowledge base to answer questions your team has. As a result, you’ll have full control over the information from which the answers are created and can provide your team a dedicated AI support agent to handle a variety of questions.
Once you’ve put your customer service agent to work there’s many more areas where AI can help you automate and boost your efficiency. Here are just a benefits that are possible with custom AI Agents.
Benefit #1: Automate CRM & Lead Generation
Supercharge your CRM and lead generation campaigns with AI. AI agents can automate outreach, qualify leads, and seamlessly integrate with your CRM to capture and enrich data, freeing up your team to focus on closing deals and building relationships.
From website engagement to lead scoring, AI optimizes every stage of the process, ensuring higher quality leads and more efficient use of your sales and marketing resources.
Benefit #2: Enhance Team Support and Training
The Team Support Agent is intended for your internal staff or team and helps you and your team quickly find the answers you’re looking for in your documents, policies and reports. While the Team support Agent can also be installed on a webpage, it can also be deployed in a Slack Channel or a Microsoft Teams Workspace.
Benefit #3: Automate Manual & Time Intensive Tasks
Whether you need to create high quality research reports, keep track of the latest developments in your industry or create content based marketing campaigns, you can build custom workflows and automations to optimize and speed up those repeating time intensive tasks so you can stay productive and get more done.
Your custom agents are only limited by your imagination…
Case Study #1: Ecommerce Product Recommendation
One of the best cases for using AI is in product recommendations. In this example, we created a database of products that our AI Agent has access to and can recommend a variety of home theater products based on the query from the visitor.Â
And because our Agent has access to all of the product data (description, price, brand name etc from the database it can help our visitors find exactly what they’re looking for instead of searching through endless pages of products. They can also search for products that have similar features or even the same price range.
Case Study #2: Deep Research and Report/Analysis AgentÂ
In this example, we created a web research and report writing agent for a company to help their customers do research. What special about this agent is that it’s capable of creating multi-page reports based on web research. Its ideal for taking multiple documents and analysis tools to create comprehensive and updated reports.Â
Click the button below to schedule a call with us to discuss the custom agent or automation you’d like to build.Â
Â
Onyx Studios Interactive
© Copyright Onyx Studios 2023
Onyx Studios Interactive
© Copyright Onyx Studios 2023