Discover how to create a custom AI Chatbot for your business and automate your customer service, enhance your team productivity, and save you hundreds of hours searching documents for information.
Orpheus Productions, in partnership with Onyx Studios Interactive, can provide you a custom AI chatbot for your business that allows you to enhance your customer service, lead generation, knowledge management and transform your team training and productivity.
We all have those manual everyday tasks that we or our team members have to complete such as responding to customer emails, answering questions, providing support as well as preparing reports and presentations.
Whether it’s answering questions or helping your team provide support , you custom AI chatbot can work 24/7 to help you find the answers you need, automate daily tasks and improve your productivity.
Here’s What Your Custom AI Chatbot Will Do For You...
Your custom chatbot will have a custom knowledge base that contains all the documents and information that you want to make available. This can be PDF and Word documents, meeting notes/transcripts, training manuals, pricing sheets, excel spreadsheets and even notion pages.
The chatbot will then use this knowledge base to answer questions your team has. Because of this, you have full control over the information from which the answers are created.
As a result you can provide your team a dedicated AI support agent to handle a variety of questions.
In the case of customer support, your chatbot will have access to all of the customer support documents your team uses to answer questions, resolve issues and help customers find what they are looking for.
AI Customer Support Chatbot
Here’s What You’ll Get
First, we’ll identify the routine tasks you and your team perform regularly and create a custom chatbot design that reflects the key areas where you need the most support.
Next, we’ll build your knowledge base according to your needs and requirements. At this stage, you’ll collect all of the documents you want to use for your AI Chatbot.
From this knowledge base, we’ll create the database that will be used to train your AI Chatbot (i.e document conversion and embedding).
After your documents are processed and embedded into your knowledge database, we’ll create your Chatbot, connect it to the database and instruct it through prompt creation and training.
We train your Chatbot using a variety of questions, use cases and scenarios that it will remember in future sessions.
Next we’ll deploy and configure your Chatbot onto your website in the way best suited for your users’ experience. It can be a chat window or a customized page or any tailor made solution.
If you have opted for Microsoft Teams or Slack integration, we will then setup your chatbot to connect to your Teams or Slack account. However this is a custom option and not included in the standard package.
Once your chatbot is up and running, we’ll maintain the database and update it with additional documentation whenever you need to add new information.
You’ll also get ongoing support, maintenance and technical assistance to keep your chatbot active and running smoothly on your website.
