We are committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a 72 hour or 3 day refund policy, which begins on the date of purchase. Any cancellation request or refund request must come in through an email to our support desk- [email protected] Cancellation requests and refund requests raised through any other means cannot be actioned until raised through an email